Privacy Policy

When you place an order, sign up for our newsletter, or send a message through our Contact form, we collect information you give us directly. This includes your name, email address, shipping and billing address, phone number (if provided), order history, and any details you share about your lawn (grass type, lawn size, zip code).

When you visit the site, we also collect standard technical information: your IP address, browser type, pages visited, and how you got to the site. This is the kind of data every website gets through cookies and analytics tools.

We use your information to process orders, ship products, answer your questions, and improve our site. If you opt into our newsletter, we use your email to send product updates, seasonal lawn care tips, and occasional promotions. You can unsubscribe any time.

If you provide your phone number on the Contact form and check the consent box, we may reach out by phone or text about your inquiry. We do not send unsolicited marketing texts. Standard message and data rates may apply. Reply STOP to any text to opt out.

We do not sell, rent, or trade your personal information to anyone.

Our site uses cookies to keep your shopping cart working, remember your preferences, and track basic site analytics. Most browsers let you block or delete cookies through their settings. Blocking cookies may limit some site features like checkout.

We use standard analytics tools (such as Google Analytics or similar) to understand how visitors use the site. This data is aggregated and does not identify individual users.

We share only the information necessary for these services to work:

• Payment processor (Stripe or similar) to process your card. We never store your full card number on our servers.

• Shipping carriers (USPS, UPS, FedEx) to deliver your order.

• Email service provider to send transactional emails (order confirmations, shipping updates) and newsletter messages if you subscribed.

• Hosting and e-commerce platforms (WooCommerce, WordPress, our hosting provider) to run the site.

Each of these providers has their own privacy practices. We pick providers with strong reputations for data security.

You have the right to know what personal information we have about you, to request a copy, to correct inaccuracies, and to request deletion. To exercise any of these rights, email us at hello@lawnadore.com with your name and the email address associated with your account.

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA). We will honor CCPA requests the same way we honor other privacy requests.

If you are in the European Union or the United Kingdom, you have rights under GDPR. Same process: email us and we will respond within 30 days.

We keep order and customer records for as long as we need to run the business, comply with tax and accounting laws, and handle returns or warranty issues. Typically that is 7 years for order records. Newsletter subscriber data is kept until you unsubscribe.

We use reasonable security measures to protect your information, including SSL encryption on the site, secure payment processing through established providers, and access controls on our admin systems. No online system is 100% secure, so we encourage you to use strong, unique passwords for any account you create.

Our site and products are intended for adults. We do not knowingly collect personal information from children under 13. If we learn we have collected information from a child under 13, we will delete it.

We may update this policy from time to time as our business, laws, or third-party tools change. When we make significant changes, we will post the updated policy on this page with a new effective date. Your continued use of the site after the update means you accept the new policy.

Questions about this policy, or about how we handle your data? Email us at hello@lawnadore.com. We respond within one business day.